Introduction
Zehak Wellness ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our platform at zehakwellness.com.
This policy complies with the Digital Personal Data Protection (DPDP) Act, 2023 of India.
Information We Collect
We collect information you provide directly: name, email address, date of birth, phone number, occupation, and languages spoken. We also collect quiz responses to help match you with the right therapist.
We use cookies and analytics tools (Google Analytics, Microsoft Clarity, Meta Pixel) to understand how our website is used and to improve our services.
How We Use Your Information
Your personal data is used to: create and manage your account, match you with appropriate therapists, process payments, send booking confirmations and reminders, and improve our platform.
Third-Party Services
We use the following services to operate our platform: Supabase (database and authentication), Razorpay (payment processing), Twilio (SMS notifications), Resend (email), Google Analytics (analytics), Microsoft Clarity (session recordings), and Meta Pixel (advertising).
Data Security
Phone numbers are encrypted and never exposed in client-facing responses. OTPs are hashed with SHA-256. All data is transmitted over HTTPS. Access to client data is restricted to authorised personnel only.
Your Rights
Under the DPDP Act, you have the right to: access your personal data, correct inaccurate data, request deletion of your data, and withdraw consent for data processing. To exercise these rights, email us at hello@zehakwellness.com.
Contact
For privacy-related queries, contact us at hello@zehakwellness.com.